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U C Infosystems is a dynamic and innovative company. We are the Apple Authorized Reseller for products as well as Apple Solution Experts for education, having head office at Naraina (Delhi) and branch office at Noida, Mumbai and Banglore.We are authorised Canon Corporate Partner having Canon Image Square in MGF Mall , Gurgaon. As an organisation we believe in teamwork, diversity, innovation and integrity. We’re driven by professional eminence and always place our customers at the centre of anything and everything we do.
TTwo People and a dream. To service , service and service was the commitment we gave to our clients. While this continues to be the bedrock, today we are well established as a Apple Authorised Reseller, Service Provider. This has happened only by virtue of a clear understanding of the future we were seeking and what it takes to achieve that future. So with time and evolving goals came more people, more growth and more importantly an insightful understanding of Apple technology.“A dream does not become reality through magic; it takes sweat, determination and hard work”
- We are one of the largest apple resellers and service providers in the country
- Also authorized cannon corporate partner
- Corporate headquarter located in Delhi and branches at Gurgaon, Noida, Mumbai, Bangalore
- Market coverage is majorly in Corporate and Institutes
- More than 100 employees
- Products sold through direct sales and indirect channels including resellers, system integrators and original equipment manufacturers
Service Engineers are trained to be methodical and well informed about the technology, the solution and your specific problem. This approach is an outcome of an emphasis that we place on creating a common knowledge base across client situations. From our end we have ensured that we match up with impeccable service and agility. This in turn means that you get the best and maximum out of the hardware with the continuing reassurance of a knowledgeable Service engineer.
U C serves walk-in service customers on a daily basis. We do this with speed and sincerity as we are one of the few teams in the country with a strong and knowledgeble service team. We handle hundreds of walk-in’s every day.
For home users even with a single device, U C ‘s team supports them.
Our company has a separate certified team to handle these customers. We also have the wherewithal to customize the solutions by providing them dedicated resident engineers, day wise ,week wise etc
Third Party computer Maintenance (AMC)- Complete Hardware & Network maintenance available in two different packages-
- With Spare parts
- Without Spare parts
We have 35 Engineers with adequate experience and the expertise needed in our kind of industry. Apple Certified Enggs. for handing Apple installations and trouble shootings Seven MCSE's for look after the Microsoft based Network requirements of Enterprise level clients. In-House Apple Authorized Service Center to cater the need of walk-in clients and AMC's parts repair. Canon Service Center-Collection Point AMC Service area covers Noida & Gurgaon. Provides End to End Network solution
Our major categories of customers include:
- Advertising Agencies
- Printing \ Publish house \ Pre press
- Audio \ Video Studio
- BPO \ Call centers
- Govt. depts. \ Hospitals
- School, Colleges training Institutes.
The routes to value are:
Our customer support services focus on customer satisfaction. The service offerings range from fundamental hardware and software Support to out-tasking services.
Based on the combination of flexible support portfolio, pro-active way of working and our focus on the customer's satisfaction we can provide Operational cost reductions in every purchase.
- Infrastructure and Application Management
- Service Level Management
- Change and Configuration Management
- Incident and Problem Management
- Identity Management